Delivery & Returns

Delivery

One fair delivery charge per order, no matter how many items are ordered.

£4.95 within mainland UK

Please allow 3-5 working days 

Deliveries are either by our special courier or Royal Mail, depending on the size and weight of your order. We'll get on and dispatch it just as soon as possible and ordinarily you will have your goods within 3-5 days. 

UK Highland and Island deliveries or outlying areas are calculated by postcode as shown below, and may result in slightly longer delivery times.

 IV1-28, IV40-56, KA27-28, KW1-17, PA20-43, PA45-49, PA60-78, PH17-26, PH30-44.

 BT1-99, GY1-99, HS1-9, IM1-99, JE1-99, PA44, PO30-41, TR21-25, ZE1-99

Any questions, contact suzie@suziebidlake.com or  07498 222696

Returns

I want you to love every item you receive, but I understand there are times when you may want to arrange a return.

If you’re not 100% happy with your purchase, you can return it in its original condition with a note of your order information and your details within 14 days for a full refund, excluding delivery fees.

You are responsible for covering the cost of returning items.

For reference, the return address is: Suzie Bidlake, 99 South Street, Leighton Buzzard, Bedfordshire, LU7 3PB. 

Should an item arrive damaged or incorrect,  please contact us ASAP to resolve this for you. Once we receive  goods, we will process your refund. 

Contact suzie@suziebidlake.com or  07498 222696